Message the Report

The form goes straight to whoever is editing the site that week. Replies take a couple of days, and they are written by a person.

Worth saying plainly before you write: this is a publication and not a masonry business. Nobody here can price your wall, and anyone who offers to from a photograph is guessing — the number lives in access, in the state of the existing mortar, and in how much has to come down before anything goes back up. Two itemised quotes from firms working your area beat any estimate we could produce.

Send it here

Things we act on

• A cost figure or code reference that has drifted since we published it
• A wall problem nobody has written about properly and you went looking for
• Errors of any size — those get fixed, usually the same week

Things outside our reach

• Quoting, scheduling or carrying out masonry work
• Standing between a homeowner and a contractor — a state consumer-protection office or the local licensing board is the right route for that